PRIVACY POLICY

This Life By Gab (referred to as “we”, “our” or “us”) respects your privacy and is committed to protecting your information. The privacy policy below discusses our practices on how we collect, process and store your data on our website.

This privacy policy is governed by New Zealand law and all personal information that is voluntarily given through our website will be collected and stored in accordance with New Zealand’s Privacy Act 1993. 

COLLECTION OF INFORMATION

We will not collect personal identifiable information about you through our website unless you provide it voluntarily. Personal information we may collect includes: name, email address, shipping and billing address, username and password and credit card information for purchases.

We will collect this information when you either register an account or contact us. This includes the information you provide when you:

·            create an account on our website;

·            subscribe to or engage our services;

·            purchase product(s) on our website; or

·            provide us with feedback.

We may collect non-personal identifiable information from users who interact with our website including the browser name, IP address, geographical data and technical information such as the operating system and the Internet service providers utilised.  

This information will be collected through the use of “cookies” on our website. Cookies are used to enhance and customise the users’ experience by measuring areas of the website with the most interest. If you do not wish to have this information collected, you can set your web browser to refuse cookies or to alert you when cookies are being sent.  However, you may be prevented from using certain areas or features of our website. 

HOW WE USE YOUR COLLECTED INFORMATION

The information we collect is used for a variety of purposes:

·            to improve customer service;

·            to improve our website;

·            to complete transactions with you;

·            to perform specific services you have requested;

·            to send you updates regarding your purchase;

·            to send you marketing materials, with your permission;

·            to process returns or exchanges; or

·            to personalise your experience on our website.

We hold your personal identifiable information confidentially and will not rent, sell or give your personal identifiable information to any other third party, unless we have your permission.

Your information will need to be shared with certain third parties to provide the product(s) or service(s) you have requested. This will include but is not limited to payment processing, email service providers, shipping, order tracking, promotional use and customer service.

If we reasonably believe that we are required or permitted to by law, we will need to share your information.

We will communicate with you by email.  If you give us your consent, we may also communicate with you through a variety of other channels such as the Internet, loyalty memberships, post, text message, or phone. If you wish to unsubscribe from communications at any time, please email us at hello@thislifebygab.com.

HOW DO WE STORE AND PROTECT YOUR INFORMATION

Our website is hosted by SquareSpace and your information may be stored in a variety of countries.

SquareSpace will collect site traffic, activity logs, geography, popular content, site search keywords, sales overview analytics, abandoned cart analytics and RSS subscribers.

SquareSpace has a privacy policy about their commitment to protecting your privacy, which you can view here: www.squarespace.com/privacy

We will do our best to ensure that your personal information is stored safely and securely both physically and online.  Any personal information you send us is at your own risk but once we receive it we use appropriate procedures to ensure that your personal information is handled and stored safely and securely. When purchasing from our website, you are required to create a password for your account. You are responsible for maintaining the confidentiality of your password. You should not disclose your password to anyone. When you leave our website you should ensure that you log out of your account. 

When you use your credit or debit card on our website, the credit or debit card information is protected because it is transmitted using firewalls and data encryption. We keep only some of your credit or debit card details. However, your full credit or debit card details will be encrypted and securely stored by our online payment providers PayPal and Stripe.

HOW DO I CORRECT MY INFORMATION OR “OPT-OUT”

At any time you can request to access the personal information we hold about you. You can also request that we correct any of your personal information. Please notify us by email if any of your personal information has changed so we are able to keep it up to date.  

If you wish to unsubscribe from our website and want your personal information removed, please email us hello@thislifebygab.com.

THIRD PARTY WEBSITES

Users may find advertising or other links on our website. We do not have control over the content on these sites. These sites should have their own privacy policies and we strongly encourage you to read each site’s privacy policy to understand what information they are collecting from you.

CHILDREN

We would never knowingly collect information from minors without obtaining parental consent. If you are under the age of 18 you should not provide your information to this website. However, if we become aware we have collected personal identifiable information from a minor we will ensure to remove all personal identifiable information from our records.

ACCEPTANCE

By using our website you are accepting the terms of this privacy policy. However, if you do not agree then please do not use our website.   

EUROPEAN UNION GENERAL DATA PROTECTION REGULATIONS

Insofar as is reasonably practicable, we ensure that we have complied with the European Union General Data Protection Regulation 2016/679.

CHANGES TO PRIVACY POLICY

This Life By Gab has the right to update and modify this privacy policy at any time. Changes will become effective once they are posted to our website. If we decide to change this privacy policy we will post the changes here and notify you through email of the changes. We also strongly encourage you to read our privacy policy regularly to stay informed about how we are protecting the personal information we collect. 

CONTACT US

If you wish to gain access to your personal information or have any questions regarding this privacy policy, please contact us by email hello@thislifebygab.com.